Last Updated: October 22, 2025
Look, we get it. Privacy policies can be a bit of a slog to read through, but we're gonna be straight with you about how we handle your info. We're architects, not data miners - your information stays between us and the project at hand.
When you reach out to us or use our website, we might collect a few basics - your name, email, phone number, and whatever project details you wanna share. If you're inquiring about heritage restoration or adaptive reuse work, you might send us site photos, building addresses, or historical documentation. We only grab what's actually useful for understanding your project and getting back to you with something meaningful.
Our website also picks up some technical stuff automatically - IP addresses, browser types, pages you visit. Pretty standard internet housekeeping that helps us keep the site running smoothly and figure out what content folks actually care about.
We're not in the business of selling your data or spamming you with nonsense. Here's what we actually do with it:
That's it. We're not gonna sell your email to some marketing list or flood your inbox with newsletters you didn't ask for. If we do send updates, there'll always be an easy way to opt out.
Most of the time, your information stays right here with our team. But there are a few situations where we might need to share it:
Everyone we work with is bound by confidentiality agreements and professional standards. We're careful about who gets access to project info - it's part of maintaining trust in this business.
Yeah, we use cookies. Not the good kind you eat with coffee, unfortunately. These are little bits of data that help the website remember you and work properly. Some are essential - they keep you logged into contact forms and that sort of thing. Others help us understand what pages people look at, which lets us improve the site.
You can disable cookies in your browser if you want, though it might make some features wonky. We're not tracking you across the internet or anything creepy like that - just seeing how folks use our own site.
Under Canadian privacy laws (PIPEDA and all that), you've got some solid rights when it comes to your personal information:
Just shoot us an email at studio@duskthornforge.info if you wanna exercise any of these rights. We'll get back to you within 30 days, usually much faster.
We take security seriously. Your information is stored on secure servers with encryption, firewalls, and all the technical safeguards you'd expect. Our team's trained on privacy practices, and we limit access to only the people who actually need it for your project.
That said, nothing's 100% bulletproof. We do our best to protect your data, but if you're emailing us sensitive documents, maybe use encrypted email or file-sharing services. Better safe than sorry, especially with historical building plans or proprietary project details.
Sometimes we link to other websites - maybe a supplier's site, a heritage organization, or project documentation. Once you click through to someone else's site, their privacy policy takes over, not ours. We try to only link to reputable places, but we can't control what they do with your data.
If you just make an inquiry and don't move forward, we'll typically keep your info for a year or so in case you change your mind or have follow-up questions. For actual clients and completed projects, we hang onto records for at least seven years - that's partly legal requirements around architectural work and partly because heritage projects often need long-term documentation.
Project photos and design work might stick around longer in our portfolio (with your permission, obviously). Historical documentation and heritage research sometimes becomes part of the permanent record because it's useful for future preservation work.
Our services aren't really aimed at kids, and we don't knowingly collect information from anyone under 13. If you're a parent and think your kid's somehow given us their info, let us know and we'll delete it pronto.
Laws change, our practices evolve, and sometimes we need to update this policy. When we do, we'll post the new version here with an updated date at the top. If there's something major, we'll try to give existing clients a heads-up via email.
It's worth checking back here occasionally, especially if you're working with us on an ongoing project.
If you've got questions about this privacy policy or how we handle your information, don't hesitate to reach out. We'd rather clear things up than have you wondering.
Email: studio@duskthornforge.info
Phone: (416) 555-0147
Mail: 1247 King Street West, Toronto, ON M6K 1G2
This privacy policy is governed by Canadian federal and Ontario provincial privacy legislation. If you're not satisfied with how we've handled a privacy concern, you can file a complaint with the Office of the Privacy Commissioner of Canada.